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Why Choose Barratt & Sons Heating & Plumbing?

About Us

Customer Service

Commitment

 Barratt & Sons Heating & Plumbing is a company founded in 2018 by Martin Barratt, an army veteran with 22 years of dedicated service to his country. With a passion for excellence, discipline, and a commitment to serving the community, Martin transitioned from the military to the world of gas heating and plumbing.

Commitment

Customer Service

Commitment

 We take the same principles of precision and dedication that Martin honed during his military career and apply them to the services we provide. We are committed to providing top-quality solutions for all your heating and plumbing needs.  Our team of experts is well-versed in all aspects of gas heating systems. Whether you need installation, maintenance, or repairs, we’ve got you covered.

 

Customer Service

Customer Service

Customer Service

 When you choose us, you’re not just selecting a service provider; you’re supporting a business with a strong sense of duty and a mission to deliver quality. Our values, forged in the crucible of military service, drive our commitment to your satisfaction.   Our commitment to excellent service and competitive pricing sets us apart. 

our Vision

"To create warm, safe and comfortable homes through a commitment to exceptional service, innovation and a customer-centric approach, making every interaction a positive and wholesome experience." 

our mission

 "Our mission is to provide expert heating and plumbing services that improve the comfort and well-being of our customers while upholding the highest standards of professionalism, ethics, and environmental responsibility. We aspire to lead the industry by fostering a culture of continuous learning, innovation, and community engagement. Our goal is to build lasting relationships with our customers, employees, and partners, based on trust and mutual respect, and to leave a positive legacy in the communities we serve." 

our values

Customer Centric

Customer Centric

Customer Centric

 We place our customers at the heart of our business. Every decision we make, every action we take, is driven by their needs and satisfaction. 

Reliability

Customer Centric

Customer Centric

 We are dedicated to providing reliable and consistent heating and plumbing solutions, ensuring that our customers can trust us to keep their homes comfortable and safe. 

Compassion

Customer Centric

Compassion

 We approach every customer interaction with empathy and understanding. We recognize that behind every service call is a family seeking comfort and peace of mind. 

Integrity

Community Focus

Compassion

We uphold the highest ethical standards, promoting honesty, transparency, and trust in all our relationships, whether with customers, employees, or partners. 

Expertise

Community Focus

Community Focus

 We are committed to continuous learning and professional growth. We stay updated on the latest industry trends and technologies to deliver the best solutions. 

Community Focus

Community Focus

Community Focus

 We actively engage with and give back to the communities we serve, fostering a sense of belonging and well-being for everyone we reach. 

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